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Data Deletion Request

Data Deletion Request Policy

Effective Date: [Insert Date]

Hello Mam respects your privacy and your right to control your personal data.
This Data Deletion Request Policy explains how users can request deletion of their account and personal information collected through the Hello Mam website www.hellomam.co.inand Hello Mam mobile application (“Platform”).

Hello Mam is a brand owned and operated by E Digital Media Solutions 

1. Your Right to Data Deletion

As a user of Hello Mam, you have the right to:

  • Request deletion of your account

  • Request deletion of personal data associated with your account

This includes information such as your name, contact details, address, and booking history, subject to legal and regulatory requirements.

2. How to Request Data Deletion

To request deletion of your account and personal data, please follow one of the methods below:

📧 Email Request

Send an email from your registered email address to:

Email: privacy@hellomam.co.in

Subject Line: Data Deletion Request – Hello Mam

Include the following details:

  • Registered mobile number

  • Registered email address

  • Reason for deletion (optional)

3. Verification Process

For security reasons, we may:

  • Verify your identity before processing the request

  • Contact you for confirmation to prevent unauthorized deletion

This helps protect your account and personal data.

4. Processing Timeline

  • Data deletion requests are processed within 7–10 working days

  • You will receive a confirmation once the request is completed

Actual processing time may vary depending on technical or legal requirements.

5. Data That May Be Retained

Even after account deletion, Hello Mam may retain certain information where required by law, including:

  • Transactional records

  • Invoices and payment-related data

  • Records required for legal, tax, or regulatory compliance

Such data will be securely stored and not used for marketing purposes.

6. Impact of Account Deletion

Once your account is deleted:

  • You will no longer be able to access Hello Mam services

  • Booking history and saved preferences will be permanently removed

  • Promotional credits or wallet balance (if any) may be forfeited

Account deletion is irreversible.

7. Exceptions

Hello Mam reserves the right to deny or delay deletion requests if:

  • There is an ongoing dispute or investigation

  • The account is involved in fraud or misuse

  • Data retention is required under applicable law

8. Changes to This Policy

We may update this Data Deletion Request Policy from time to time.
Any changes will be effective immediately upon posting on the Platform.

9. Contact Information

For questions or concerns regarding data deletion, contact:

Hello Mam
(A brand of E Digital Media Solutions)
🌐 Website: www.hellomam.co.in

📧 Email: privacy@hellomam.co.in